Acceptable use policy
This policy applies to all use of LeadMender.
You must
- Only import and contact people your business has a genuine prior relationship with, or another lawful basis to contact.
- Comply with applicable anti-spam and telemarketing laws in your jurisdiction (for example, the Spam Act 2003 (Cth) in Australia).
- Honour opt-outs — the platform enforces STOP and unsubscribe automatically, and you must not attempt to circumvent them.
- Keep messaging truthful: no misleading claims about prices, urgency or prior agreements.
You must not
- Upload purchased, scraped or rented contact lists.
- Send harassing, deceptive or unlawful content.
- Probe, disrupt or attempt to access other tenants' data.
- Use the service to send messages on behalf of a business that has not authorised you.
Enforcement
Violations may result in suspension. Where practicable we will notify the workspace owner and provide an opportunity to remedy. Report abuse to support@leadmender.app.